iPhone disabled? Here is how to fix this issue

Some of the most terrifying words you’ll ever see on your iPhone lock screen: The iPhone has been turned off. Don’t freak out. It’s a simple problem to solve.

When does this error appear?

The “iPhone is disabled” error message appears when you repeatedly enter the wrong passcode for your device. As a security precaution, your iPhone or iPad’s operating system disables your device. In this way, no one can access your personal information.

This shutdown is caused by more than just incorrect passcodes. Temporary lockdowns can also occur if the phone’s Touch ID does not recognize your fingerprint. The phone will be disabled after five unsuccessful attempts, but you can still open it with the correct passcode. The error may also appear if Apple ID is not used in a long time or has not been updated.

Incorrect passcodes can also occur involuntarily. For example, friends or family members attempting to remember your passcode or thieves who have stolen your phone.

Disabled alerts appear as follows:

After six incorrect passcode attempts, the iPhone is disabled. Please try again in 1 minute.

After seven incorrect passcode attempts, the iPhone is disabled. Retry in 5 minutes.

After eight incorrect passcode attempts, the iPhone is disabled. Retry in 15 minutes.

After ten incorrect passcode attempts, the iPhone is disabled. Retry in 60 minutes.

After an hour and ten incorrect passcode attempts, your iPhone locks completely and displays the “Connect to iTunes” alert. If you have already enabled the Erase data feature in Settings > Face ID & passcode, your device will erase all content and settings stored on it.

If you back up your data to iCloud or iTunes on a regular basis, you can restore your phone to the most recent backup, saving all or part of its contents. That may sound drastic, but even if you must revert to factory settings, you can be confident that your iPhone is in good working order and that your privacy is protected.

How to fix “iPhone is disabled. Try again in X minutes” error

After an hour and ten incorrect passcode attempts, your iPhone locks completely and displays the “Connect to iTunes” alert. If you have already enabled the Erase data feature in Settings > Face ID & passcode, your device will erase all content and settings stored on it.

If you back up your data to iCloud or iTunes on a regular basis, you can restore your phone to the most recent backup, saving all or part of its contents. That may sound drastic, but even if you must revert to factory settings, you can be confident that your iPhone is in good working order and that your privacy is protected.

How to fix the “iPhone is disabled” error via iTunes or the Finder

Using iTunes or the Finder, restore your device from a backup. Depending on when you last backed up your device, this could result in some data loss.

Step 1: Open iTunes (Mac/PC) or the Finder (Mac), but don’t connect your device yet. Depending on your iPhone model, press and hold the Side button or the Side button and either Volume button until the Power off slider appears. Restart your iPhone in Recovery Mode.

Step 2: For iPhone 8, 8 Plus, SE (2020), iPhone X, and later models: Hold down the Side and Volume buttons until you see the Power off slider, then turn off your device. Connect your device to your computer while holding the Side button down until you see the Recovery Mode screen on your phone.

Step 3: For iPhone 7 and iPhone 7 Plus: Hold the Side or Top button down until you see the Power off slider, then turn off your device. Connect the phone to your computer while pressing and holding the Volume Down button until you see the phone’s Recovery Mode screen.

Step 4: For iPhone 6S and earlier models: Hold the Side or Top button down until you see the Power off slider, then turn off your device. Connect your device to the computer while holding down the Home button until the phone enters the Recovery Screen mode.

Step 5: Depending on your iPhone model and operating system, launch the most recent version of Finder or iTunes. It will detect your iPhone and allow you to select your iPhone name from the side menu.

Step 6: When the Restore or Update option appears, select Restore.

Step 7: Perform a new setup, enter a new passcode, and you’re done. This will completely erase all data on your iPhone.

Fix a disabled iPhone or iPad via iCloud

You should be able to restore from an iCloud backup during setup if you have one. This only works if iCloud has a copy of your iPhone data, which is why having a recent backup of your iPhone is useful.

Step 1: To find your iPhone via iCloud, go to your iCloud web page, sign in with your Apple ID, and a list of your Apple devices will appear. At the top of the screen, select All devices, and then select your iPhone or iPad from the list.

Step 2: Select Lost mode/mark as lost to remotely lock the device screen and set a new passcode. This prevents others from using the phone and gaining access to your personal information. This is the simplest to implement in the Find My app on your Mac.

Step 3: If you need to completely erase your iPhone, such as if it was lost or stolen, choose Erase iPhone and confirm.

Fix a disabled iPhone or iPad via Find My iPhone

Find My is an iCloud feature that uses the phone’s GPS and internet connection to locate it on a map and allows you to control some features remotely. It works with iOS 5 and higher on the iPhone 3GS and newer iPhones, but only if it is turned on before the iPhone is lost.

Find Me allows you to locate and/or remotely wipe your device. This deletes all data from your phone and restores it to factory settings, ensuring that it is safe to use.

Step 1: Enter your username and password into iCloud or Find My.

Step 2: Apply Find my iPhone to locate your device, then remotely wipe it. This deletes all data on your device and resets it so you can use it again. Only do this if you have a backup of all your data.

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